CCG showcases changes to primary care services

The exciting new changes to primary care took top billing at the CCG’s annual general meeting on September 20.

Around 130 members of the public, Community Ambassadors, service providers and voluntary sector representatives joined the CCG at Aldershot’s Princes Hall for the annual showcase event.

They heard about the innovative work under way to expand the range of services and to extend access to services provided at surgeries in North East Hampshire and Farnham.

Clinical Chair Dr Andy Whitfield gave the annual review of the CCG’s performance during 2016/17. At the start of the year the CCG hit the headlines with visits to Aldershot from Prime Minister Theresa May and NHS England Chief Executive Simon Stevens, and more recently as a result of being rated outstanding by NHS England.

Dr Martin Ballard, CCG Clinical Lead for professional development and workforce planning, led an in-depth session about the
transformation of primary care services. The changes covered, which were explained in a special video, included being able to make
same day urgent GP appointments, having evening and weekend
appointments and seeing a broader range of health and care professionals at a GP surgery without a referral, such as a physiotherapist or a mental health practitioner.

There are also paramedic practitioners working with GP surgeries to carry out home visits, as well as pharmacists who can review patients’ medication.

Maggie MacIsaac, Chief Executive of the Hampshire CCGs
Partnership, outlined the strategic work being done on a larger scale as part of the Sustainability and Transformation Partnerships (STPs) and the Hampshire CCGs Partnerships.

The evening concluded with questions from the audience. To watch the video shown on the night, click play on the image below:


 For the latest version of the CCG's Objectives, click here.

Questions to the Governing Body – and responses:

Question: Children and their families deserve a responsive ADHD service. What are you doing to solve this?

Response: We have had a problem with the service. We didn’t get it right, we didn’t serve patients and families well over the last few months but we’ve now got a new provider. It’s still not 100 per cent but we’re really working with the provider, and the most important thing we’re doing is we’re working with a group of families. The group of parents has given up two Saturdays to come and work with us and given up their time to really explain to us how we can do it better. It’s a work in progress but it’s absolutely great that we’ve got families on board who are really helping us make it less complicated and easier and better for them. That has been a massive help. Keep the pressure on and keep asking the questions because until we get it right we will not be happy.


Question: HCC are proposing significant cuts, including £55.7m cuts to adult health/social care. Do you have any plans to deal with the impact?

Response: There are financial pressures on all public services, whether it’s the council or the NHS. Even though these cuts are only proposals at the moment we are working really closely with Hampshire County Council to understand what it actually means and what the potential impact on local people could be. Working together across all public sectors has to be part of the solution. We all have to realise we are in a tight financial position and we have to make the best use of our public money.


Question: We’ve been very lucky this year to have more funding (Vanguard programme) for general practice. Will the new services continue to be funded next year?

Response: Vanguard is a three-year programme, the purpose of which was to experiment, to find out what worked and what didn’t work and we have been very fortunate to receive the money for that. We think the ongoing costs to continue the programme beyond the end of the vanguard programme (2018/19 and beyond), is in the region of £3 million a year. We have seen changes in the way services are being used – more care being provided in the community, less care being provided in hospitals, patients going to hospital only when they need to, and we have provision to continue all of the schemes into future years. The changes to the way health services are being provided has taken cost out of the system as we expected and as we designed, so those schemes then become self-funding into the future. That was always the aim of the vanguard programme and it’s very pleasing to see that that’s happened. We are quietly confident that we will be able to continue all of these services moving forward.

More questions and answers to follow.

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