North East Hampshire and Farnham Clinical Commissioning Group (CCG) believe in all staff contributing to the plans that are put in place, this is why we have created a planning room where all teams across the CCG are able to go through the priorities for the CCG in 2020/21. Here we are able to consider how these priorities will deliver the best outcomes for our population, how we can work with our broader public sector partners and the general public to deliver our priorities and also what we need to do within our teams to support the delivery of the plan.
In July we completed a similar process with our ‘Inspiration Station’. This is where we invited over 250 people from a cross-section of our organisations. The aim of the sessions was to bring different expertise and experience together to collaboratively discuss what is important for our people locally, where we need to focus our energy and the Frimley Pound, and how we work together to shape the ‘creating healthier communities’ plan for the next five years.
Staff from North East Hampshire and Farnham Clinical Commissioning Group were asked to share their thoughts and views on the culture at the CCG in our ‘Culture Corner’. This was where staff were encouraged to give ideas and examples of what it is they like about the culture and how people show it, what the CCG and its staff do to keep people well and also what else could the CCG and its staff do to support peoples’ wellbeing. This was a great success with lots of interesting and positive ideas and comments.
The Communications and Engagement team at North East Hampshire and Farnham Clinical Commissioning Group has developed a guide on how to build effective communications and engagement into the work of all CCG staff.
This guide is important for staff whose work impacts on service delivery or the way people access a service and encourages staff to think about how they communicate and involve the local population.
We are committed to ensuring that all staff, irrespective of their role in the CCG, understand the principles and the benefits of patient and public engagement and that they know how to engage.
To support staff in achieving this, we have worked with engagement experts to create the Empowering Engagement Programme, which has recently seen its third cohort complete the course.
The programme encourages members to think about engagement in relation to their own area of work and what working with patients and the public could mean to the outcomes.
Experts in engagement are invited to the sessions to share their knowledge and experiences and provide further evidence on the benefits of involving a target audience in the way that organisations work.
The programme also requires each member to work on a specific engagement project related to their work and encourages them to support each other on the development of their project.
You can see examples of these projects by clicking on the posters below.