Community Ambassadors

Community Ambassador Volunteers help the North East Hampshire and Farnham Clinical Commissioning Group (CCG) to plan and develop our programme of engagement so we can really get to the heart of what local people think about their local NHS services.

The Community Ambassador programme brings together individuals, voluntary sector, faith organisations and community groups who have a large reach into and throughout the five towns within the CCG boundaries.  Community Ambassadors help us better understand local issues, who we need to speak to and the best way to reach them, so we can learn from individual experiences and those with expert knowledge when developing, improving or evaluating local health services.

As a Community Ambassador there are many ways you can get involved, including but not limited to:

  • Supporting and shaping projects using your own lived experience/local or specialist knowledge
  • Reviewing, testing and developing leaflets or literature intended for patients/the public
  • Passing on important information and messages through your networks.

You don’t need any specific experience for this role.  All we ask is that you live in or represent at least one of the five towns within our CCG boundaries.  These are: Aldershot, Farnham, Farnborough, Fleet and Yateley.

This is not a traditional volunteering role and the opportunities are varied.  We want you to be able to fit tasks around your existing commitments and adapt them to fit your lifestyle; it’s why we run a bank of volunteers, so you can dip in and out as your interests and commitments allow.  There is no minimum commitment required and if your availability or circumstances change just let us know.

Initial and ongoing training is provided as well as the opportunity to take part in training offered by NHS England's Patient and Public Involvement hub.  You will be supported by the Community Ambassador Coordinator should you have any worries, concerns or comments and will be provided with regular updates on tasks/projects, activities and news.

Networking opportunities are offered through our Community Ambassador Events.  These give you the opportunity to meet your peers, discuss the latest news and projects you have been involved with and the chance to share whether you feel happy in your role or if there are any development or support needs.


For a simple guide on the Community Ambassador scheme, click on the poster on the right.

If you want to register your interest to find out more about the role, you can find a form here.

Or get in contact via email or phone on nehfccg.ambassadors@nhs.net Tel: 01252 335 149

If you're interested in setting up a similar volunteer scheme, you can find out more in this case study which we compiled for NHS England. Alternatively, we've put together a short guide which you can download here.

We want to hear your feedback, so please fill out the form below.
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