The results of the Community Panel survey, alongside the insights sessions and a range of conversations with staff from various departments within the CCG, led to the development of a local survey that was designed to delve deeper in to some of the existing feedback we had already obtained. It was carried out during July-August 2020 so also gave a new perspective on experiences as lockdown restrictions were eased and health and care services were restarting.
The survey results are broken down into three key areas:
- Health and Wellbeing during the pandemic
- Access to services during the pandemic
- Looking to the future
As before we ensure that these views and experiences are fed into specific areas of work and are being used to shape services and ways of working going forward ensuring support for local communities both during and after the pandemic.
The full set of results is available to view HERE.
This is a critical time for health and care services, we are committed to understanding your views and experiences and those of the organisations we work closely with. Moving forward we will be building on the learning from Phase one and taking forward actions that have been agreed. We will continue to work closely with our Local Authority, voluntary sector and Healthwatch partners. We will also be reviewing our approach to tackling health inequalities and exploring new ways of engaging with local communities.
We would like to thank everybody who has taken the time to take part in this work and share their views and experiences. For more information and opportunities for future involvement please keep checking back for up to date information.