Continuing Healthcare (CHC)

What is NHS continuing healthcare?

NHS continuing healthcare is a package of continuing care provided over an extended period of time, to a person aged 18 or over, to meet significant and complex physical or mental health needs that have arisen as a result of disability, accident or illness.

NHS continuing healthcare is arranged, provided and funded solely by the NHS. It is free for those who are eligible, unlike help from social services for which a charge may be incurred depending on income and savings.

Care arranged as part of NHS continuing healthcare can be provided in a variety of different settings including care homes, hospices or an individual’s home.

In Hampshire the NHS continuing healthcare service is hosted by West Hampshire Clinical Commissioning Group (CCG) on behalf of five Hampshire CCGs as follows:

  • West Hampshire CCG
  • North Hampshire CCG
  • North East Hampshire and Farnham CCG
  • South Eastern Hampshire CCG
  • Fareham and Gosport CCG.

In Surrey the service is hosted by Surrey Downs CCG on behalf of the six Surrey CCGs:

  • North East Hampshire and Farnham CCG
  • East Surrey CCG
  • Guildford and Waverley CCG
  • North West Surrey CCG
  • Surrey Downs CCG
  • Surrey Heath CCG.

Who is eligible for NHS continuing healthcare funding?

Eligibility for NHS continuing healthcare funding is determined by a detailed assessment which looks at all aspects of a person’s health and social care needs.  As part of this, four key areas are considered:

  • The type of condition or treatment required
  • The complexity of the condition (symptoms that interact and are therefore difficult to manage or control)
  • The intensity of the condition (one or more health needs so severe they require regular care and support)
  • The unpredictably of the condition (unexpected changes in condition that are difficult to manage and present a risk to the individual or to others).

How to apply for funding

To find out how to request an assessment of eligibility and apply for continuing healthcare funding for a Hampshire resident, please contact the Hampshire Continuing Healthcare Team whose contact details are below:


Telephone: 0300 123 4448

Mailing address:

NHS Continuing Healthcare and Funded Nursing Care Team
5th Floor, Civic Offices
Civic Way
PO16 7AZ

For further details see the Continuing Healthcare page for West Hampshire CCG.

For Surrey residents the contact details are as follows:


Tel: 01372 201645

Mailing address:

NHS Funded Healthcare Team 
Cedar Court
Guildford Road
KT22 9AE

Information on NHS continuing healthcare funding

Further information on NHS continuing healthcare can be found at:

Continuing Heakthcare Choice and Equity Policy (April 2015)

Continuing Healthcare Operational Policy (Apr 2016)

NHS Choices

National Framework for NHS Continuing Healthcare and NHS funded nursing care

NHS Continuing Healthcare and NHS funded nursing care: public information leaflet


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